IT Service Desk Team Leader

IT Service Desk Team Leader

Argon are looking for an experience candidate to lead an IT Service Desk with 4 engineers spread over 2 jurisdictions. A primary element of the role will be deployment within a prestigious corporate client working directly with that business, and on other occasions supporting the wider Argon business. The Service Desk Team Leader is a key role, tasked with managing a team of Service Desk Engineers and is responsible for overseeing the day-to-day effectiveness of service provision and ensuring that targets are met. The position will involve some periodic travel. This role is an important development as Argon grows its outsourced IT management capability to meet growing demand.

This role requires the ability to develop effective working relationships with colleagues within and beyond IT Services, in order to ensure that a consistent, high quality service is delivered by the Service Desk. This is a fast-paced and varied role, requiring excellent communication and customer service skills as well as a broad range of IT knowledge.

This is a full time permanent positions working from out HQ on the Isle of Man Business Park. Argon offers our team competitive salaries, pensions, life assurance and travel insurance.

If you are looking for an exciting role within a dynamic environment in a growing business please send your CV and covering letter to [email protected] or to Vacancies, Argon Technologies Group, Restart Court, Vicarage Drive, Isle of Man Business Park, Braddan, IM2 2QZ.